Dieken, Connie, 1959-

Talk less, say more : 3 habits to influence others and make things happen / Talk less, say more : three habits to influence others and make things happen Connie Dieken. - Hoboken, N.J. : Wiley, c2010. - 168 p. : ill. ; 23 cm.

Includes index.

Includes bibliographical references and index.

Connect Managing Attention Convey Managing Information Convince Managing Action 1 5 -- 2 59 -- 3 103.

"Talk Less, Say More is a guide to 21st-century communication skills to help you be more influential and make things happen in our distracted, attention-deficit affected world. It's full of specific tips and take-aways to ensure that you're fully heard, clearly understood, and will ignite positive action in any business or social situation."--BOOK JACKET.

9780470500866 (cloth) 0470500867 (cloth)

2009021650


Business communication.
Oral communication.

HF5718 / .D575 2010

651.7