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Frost, Peter J.

Toxic emotions at work and what you can do about them / Peter J. Frost. - Boston : Harvard Business School Press, c2007. - xiv, 251 p. ; 25 cm.

Includes bibliographical references (p. 227-239) and index.

1. Emotional pain in organizations -- 2. Sources of toxicity in organizations -- 3. The work of the toxin handler -- 4. The toll on toxin handlers -- 5. Healing the handlers -- 6. At the interface : what handlers and their organizations can do -- 7. Leaders handling pain -- 8. The compassionate company : architecting responses to pain -- 9. Looking through the lens of pain.

Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.

ISBN: 9781422102855 1422102858

Subjects--Topical Terms:
Conflict management.
Job stress.
Employees--Counseling of.
Executives--Job stress.
Stress management.
Work--Psychological aspects.
Psychology, Industrial.

LC Class. No.: HD42 / .F93 2007

Dewey Class. No.: 658.314