Kusy, Mitchell.
Toxic workplace! : managing toxic personalities and their systems of power / Mitchell E. Kusy and Elizabeth L. Holloway. - San Francisco : Jossey-Bass, c2009. - vi, 242 p. : ill. ; 24 cm.
Includes bibliographical references (p. 233-235) and index.
The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work: why identify strategies that don't work? -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.
9780470424841 (cloth) 0470424842 (cloth)
2008055671
Problem employees.
Interpersonal conflict.
Conflict management.
Personnel management.
HF5549.5.E42 / K87 2009
658.3/045
Toxic workplace! : managing toxic personalities and their systems of power / Mitchell E. Kusy and Elizabeth L. Holloway. - San Francisco : Jossey-Bass, c2009. - vi, 242 p. : ill. ; 24 cm.
Includes bibliographical references (p. 233-235) and index.
The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work: why identify strategies that don't work? -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.
9780470424841 (cloth) 0470424842 (cloth)
2008055671
Problem employees.
Interpersonal conflict.
Conflict management.
Personnel management.
HF5549.5.E42 / K87 2009
658.3/045