Gittell, Jody Hoffer,

Transforming relationships for high performance : the power of relational coordination / Jody Hoffer Gittell. - x, 307 pages : illustrations ; 24 cm

Includes bibliographical references and index.

Meeting performance pressures with a relational response -- How relational coordination drives high performance -- Engaging clients in relational coproduction -- Driving performance through relational leadership -- How structures support or undermine these relational dynamics -- A relational model of organizational change -- Relational coordination at Group Health -- Relational coproduction in Varde Municipality -- Relational leadership at Dartmouth Hitchcock -- Bringing it all together at Billings Clinic -- Relational interventions to create new ways of relating -- Work process interventions to create new ways of working -- Structural interventions to support and sustain these new dynamics -- Bringing it all together in your own organization.

9780804787017 (cloth : alk. paper) 0804787018 (cloth : alk. paper)

Stanford Univ Pr, C/O Chicago Distribution Center 11030 S Langley Ave, Chicago, IL, USA, 60628 SAN 202-5280

2015050233


Organizational change.
Interpersonal relations.
Organizational behavior.
Interpersonal relations.
Organizational behavior.
Organizational change.
Organisationswandel
Prozessmanagement
Zwischenmenschliche Beziehung

HD58.8 / .G575 2016

658.4/06