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Adler, Ronald B. 1946-

Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst. - 9th ed. - Boston, MA : McGraw Hill, c2008. - xxii, 578 p. : ill. (some col.) ; 26 cm.

Includes bibliographical references (p. 540-559) and index.

Basics of business and professional communication: Communicating at work; Communication, culture, and work -- Personal skills: Listening; Verbal and nonverbal messages; Interpersonal skills -- Interviewing: Principles of interviewing; Types of interviews -- Working in groups: Working in teams; Effective meetings -- Making effective presentations: Developing and organizing the presentation; Verbal and visual support in presentations; Delivering the presentation; Informative, group, and special-occasion presentations; Persuasive presentations -- Appendix: Business writing -- Glossary -- Notes.

ISBN: 9780073511887 (pbk. : alk. paper) 0073511889 (pbk. : alk. paper) 0071265759 (pbk.) 9780071265751 (pbk.) 0071101829 (ie) 9780071101820 (ie)

LCCN: 2006046728

Subjects--Topical Terms:
Business communication.
Interpersonal communication.

LC Class. No.: HF5718 / .A33 2008

Dewey Class. No.: 658.4/5