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Brounstein, Marty.

Communicating effectively for dummies / by Marty Brounstein. - New York, NY : Hungry Minds, c2001. - xxiv, 356 p. : ill. ; 24 cm.

Includes index.

Communicating successfully -- Tuning in to the power of active listening -- Speaking assertively -- Win-win conflict resolution -- Tackling communication challenges -- The part of tens.

Discusses verbal and nonverbal communication in the workplace, including active listening, assertive speaking, dealing with conflict, telephone and e-mail communications, making presentations, and doing interviews.

ISBN: 0764553194 (pbk. : alk. paper) 9780764553196 (pbk. : alk. paper)

LCCN: 00111140

Subjects--Topical Terms:
Interpersonal communication.

LC Class. No.: BF637.C45 / B77 2001

Dewey Class. No.: 153.6