Silberman, Melvin L.
How to bring out the better side of difficult people : leader's guide / Mel Silberman and Freda Hansburg. - San Francisco, CA : Pfeiffer, c2005. - vii, 18 p. : ill. ; 28 cm. - The 60-minute active training series . - 60-minute active training series. .
Includes bibliographical references (p. 17).
0787973548 9780787973544
Conflict management.
Problem employees.
Employees--Training of.
650.13
How to bring out the better side of difficult people : leader's guide / Mel Silberman and Freda Hansburg. - San Francisco, CA : Pfeiffer, c2005. - vii, 18 p. : ill. ; 28 cm. - The 60-minute active training series . - 60-minute active training series. .
Includes bibliographical references (p. 17).
0787973548 9780787973544
Conflict management.
Problem employees.
Employees--Training of.
650.13