Silberman, Melvin L.

How to resolve conflict effectively : participant's workbook / Participant's workbook Mel Silberman and Freda Hansburg. - San Francisco, CA : Pfeiffer, c2005. - iii, 16 p. ; 28 cm. - The 60 minute active training series . - 60 minute active training series. .

0787973564 (pbk.) 9780787973568 (pbk.)


Conflict management.
Negotiation in business.

658.4053