Tullis, Tom
Measuring the user experience : collecting, analyzing, and presenting usability metrics / Tom Tullis, Bill Albert. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann, c2008. - xvii, 317 p. : ill. ; 24 cm. - The Morgan Kaufmann series in interactive technologies . - The Morgan Kaufmann series in interactive technologies. .
Includes bibliographical references and index.
"Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, Web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology."--BOOK JACKET.
9780123735584 (alk. paper) 0123735580 (alk. paper)
2007043050
User interfaces (Computer systems)
User interfaces (Computer systems)--Measurement.
Measurement.
Technology assessment.
QA76.9.U83 / T95 2008
303.48/34
Measuring the user experience : collecting, analyzing, and presenting usability metrics / Tom Tullis, Bill Albert. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann, c2008. - xvii, 317 p. : ill. ; 24 cm. - The Morgan Kaufmann series in interactive technologies . - The Morgan Kaufmann series in interactive technologies. .
Includes bibliographical references and index.
"Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, Web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology."--BOOK JACKET.
9780123735584 (alk. paper) 0123735580 (alk. paper)
2007043050
User interfaces (Computer systems)
User interfaces (Computer systems)--Measurement.
Measurement.
Technology assessment.
QA76.9.U83 / T95 2008
303.48/34