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Gillen, Terry.

Negotiating, influencing and persuading / Terry Gillen. - London : Chartered Institute of Personnel and Development, 2008. - xxii, 348 pages ; 31 cm. - CIPD toolkit . - CIPD toolkit. .

Loose leaves in ring binder. "Everything you need to design, deliver and evaluate"--Cover.

ISBN: 9781843981824 1843981823

Subjects--Topical Terms:
Negotiation in business.
Problem solving.
Communication in management.
Interpersonal communication.

LC Class. No.: HD58.6 / .G55 2008

Dewey Class. No.: 658.4052