Normal view MARC view ISBD view

Damelio, Robert.

The Basics of process mapping / Robert Damelio. - 2nd ed. - New York : CRC/Productivity Press, ©2011. - ix, 173 pages : illustrations ; 23 cm

Includes bibliographical references and index.

Overview -- Thinking about work -- Why map a process? -- Relationship maps -- Cross-functional process map (aka swimlane diagram) -- Flowchart -- Seven principles to improve flow.

ISBN: 9781563273766 1563273764

LCCN: 2010006278

Nat. Bib. No.: GBB046790 bnb

Nat. Bib. Agency Control No.: 015522963 Uk

Subjects--Topical Terms:
Work design.
Flow charts.
Organizational effectiveness.
Flow charts.
Organizational effectiveness.
Work design.
Arbetsstudier.

LC Class. No.: T60.8 / .D36 2011

Dewey Class. No.: 658.5/4

Universal Decimal Class. No.: 518.552.1.D15