Normal view MARC view ISBD view

Quality management / Howard S. Gitlow ... [et al.]. - 3rd ed. / International edition - Singapore : McGraw-Hill/Irwin, c2005. - xviii, 797 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.) - McGraw-Hill/Irwin series Operations and decision sciences . - McGraw-Hill/Irwin series Operations and decision sciences. .

Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995. Includes index.


System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent.

ISBN: 9780071123389 0071123385

Subjects--Topical Terms:
Quality control--Statistical methods.

LC Class. No.: TS156 / .T587 2005

Dewey Class. No.: 658.562015195