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    Connecting with your customers. (Record no. 2054)

    000 -LEADER
    fixed length control field 01131nam a2200373 4500
    001 - CONTROL NUMBER
    control field u1148
    003 - CONTROL NUMBER IDENTIFIER
    control field SA-PMU
    005 - DATE AND TIME OF LATEST TRANSACTION
    control field 20210418123216.0
    008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
    fixed length control field 060918s2006 xxu f 000 0 eng
    010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
    LC control number 2006007913
    015 ## - NATIONAL BIBLIOGRAPHY NUMBER
    National bibliography number GBA686168
    Source bnb
    016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
    Record control number 1422103234
    Source Uk
    020 ## - INTERNATIONAL STANDARD BOOK NUMBER
    International Standard Book Number 1422103234 (pbk.) :
    Terms of availability 9.99
    040 ## - CATALOGING SOURCE
    Original cataloging agency StDuBDS
    Transcribing agency StDuBDS
    Modifying agency Uk
    050 00 - LIBRARY OF CONGRESS CALL NUMBER
    Classification number HF5415.5
    Item number .C658
    082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
    Classification number 658.812
    Edition number 22
    084 ## - OTHER CLASSIFICATION NUMBER
    Classification number HF 5415 .5 C658 MC1
    084 ## - OTHER CLASSIFICATION NUMBER
    Classification number HF 5415 .5 C658 WC1
    110 ## - MAIN ENTRY--CORPORATE NAME
    Corporate name or jurisdiction name as entry element Harvard Business School Press
    245 00 - TITLE STATEMENT
    Title Connecting with your customers.
    260 ## - PUBLICATION, DISTRIBUTION, ETC.
    Place of publication, distribution, etc. Boston, Mass. :
    Name of publisher, distributor, etc. Harvard Business School,
    Date of publication, distribution, etc. 2006.
    300 ## - PHYSICAL DESCRIPTION
    Extent vii, 178 p. ;
    Dimensions 22 cm.
    440 #4 - SERIES STATEMENT/ADDED ENTRY--TITLE
    Title The results-driven manager series
    500 ## - GENERAL NOTE
    General note Formerly CIP.
    Institution to which field applies Uk
    504 ## - BIBLIOGRAPHY, ETC. NOTE
    Bibliography, etc. note Includes bibliographical references.
    596 ## -
    -- 1
    650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
    Topical term or geographic name entry element Customer relations.
    650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
    Topical term or geographic name entry element Customer services.
    650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
    Topical term or geographic name entry element Success in business.
    710 2# - ADDED ENTRY--CORPORATE NAME
    Corporate name or jurisdiction name as entry element Harvard Business School.
    942 ## - ADDED ENTRY ELEMENTS (KOHA)
    Koha item type Books
    949 ## - LOCAL PROCESSING INFORMATION (OCLC)
    a HF 5415 .5 C658 MC1
    i 51952000005851
    l STACKS
    m MAIN
    949 ## - LOCAL PROCESSING INFORMATION (OCLC)
    a HF 5415 .5 C658 WC1
    i 5195200000128X
    l STACKS
    m FEMALE
    Holdings
    Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type Public note
              Main Library Main Library 04/18/2021   HF 5415 .5 C658 MC1 51952000005851 04/15/2021 1 04/15/2021 Books STACKS