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05995cam a22003614a 4500 |
| 001 - CONTROL NUMBER |
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u6284 |
| 003 - CONTROL NUMBER IDENTIFIER |
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SA-PMU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20210418123604.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
060228s2006 maua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
2006007136 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Transcribing agency |
DLC |
| Modifying agency |
BAKER |
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C#P |
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YDXCP |
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OCLCQ |
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BTCTA |
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IG# |
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DEBBG |
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OCLCQ |
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OCL |
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OCLCQ |
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BDX |
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HDC |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
1591398193 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781591398196 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)64442924 |
| 042 ## - AUTHENTICATION CODE |
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| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5549.5.C6 |
| Item number |
E87 2006 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.4/5 |
| Edition number |
22 |
| 245 04 - TITLE STATEMENT |
|---|
| Title |
The essentials of corporate communications and public relations. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Boston, Mass. : |
| Name of publisher, distributor, etc. |
Harvard Business School Press ; |
| Place of publication, distribution, etc. |
Alexandria, Va. : |
| Name of publisher, distributor, etc. |
Society for Human Resource Management, |
| Date of publication, distribution, etc. |
c2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xix, 311 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
The business literacy for HR professionals series |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (p. 285-292) and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Miscellaneous information |
1 |
| Title |
Corporate Communication and the HR Professional: The HR Professional's Role in the Communication Function |
| Miscellaneous information |
1 -- |
| Title |
What Is Corporate Communication? |
| Miscellaneous information |
3 -- |
| Title |
Human Resources and Corporate Communication |
| Miscellaneous information |
9 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
22 -- |
| -- |
2 |
| Title |
Communication Fundamentals: The Basics of Corporate Communication |
| Miscellaneous information |
23 -- |
| Title |
Understanding Audiences |
| Miscellaneous information |
26 -- |
| Title |
Selecting the Appropriate Source |
| Miscellaneous information |
30 -- |
| Title |
Creating Appropriate Messages |
| Miscellaneous information |
36 -- |
| Title |
Selecting Appropriate Channels |
| Miscellaneous information |
38 -- |
| Title |
Planning Appropriate Timing |
| Miscellaneous information |
40 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
42 -- |
| -- |
3 |
| Title |
Developing an Integrated Corporate Communication Strategy: A Strategic Approach to Corporate Communication |
| Miscellaneous information |
43 -- |
| Title |
The Importance of an Integrated Communication Strategy |
| Miscellaneous information |
46 -- |
| Title |
How to Build Your Corporate Communication Strategy |
| Miscellaneous information |
48 -- |
| Title |
The Communication Audit |
| Miscellaneous information |
57 -- |
| Title |
Integrating Corporate Communication and HR Strategies |
| Miscellaneous information |
58 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
59 -- |
| -- |
4 |
| Title |
Communication Research, Measurement, and Evaluation: The Use of Research in the Communication Process |
| Miscellaneous information |
61 -- |
| Title |
The Value of Measurement |
| Miscellaneous information |
64 -- |
| Title |
What Can Be Measured-What Should Be Measured |
| Miscellaneous information |
66 -- |
| Title |
Common Research Methods |
| Miscellaneous information |
71 -- |
| Title |
Research Isn't Always the Answer |
| Miscellaneous information |
76 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
78 -- |
| -- |
5 |
| Title |
Communicating with External Audiences: The Communication Needs and Requirements of Various External Audiences |
| Miscellaneous information |
79 -- |
| Title |
Customers and Consumers |
| Miscellaneous information |
81 -- |
| Title |
The News Media |
| Miscellaneous information |
85 -- |
| Title |
Investors |
| Miscellaneous information |
92 -- |
| Title |
Governmental Bodies and Officials |
| Miscellaneous information |
96 -- |
| Title |
The Community at Large |
| Miscellaneous information |
99 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
103 -- |
| -- |
6 |
| Title |
Communicating with Employees: Strategies and Tactics for Communication with Internal Audiences |
| Miscellaneous information |
105 -- |
| Title |
Employee Communication as a Process |
| Miscellaneous information |
109 -- |
| Title |
Addressing the Challenges of Effective Employee Communication |
| Miscellaneous information |
111 -- |
| Title |
Developing an Employee Communication Strategy |
| Miscellaneous information |
116 -- |
| Title |
Meaning Through Measurement |
| Miscellaneous information |
117 -- |
| Title |
Special Opportunities in Employee Communication |
| Miscellaneous information |
120 -- |
| Title |
Techniques for Effective Employee Communication |
| Miscellaneous information |
126 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
130 -- |
| -- |
7 |
| Title |
Issues Management and Crisis Communication: Dealing Proactively and Effectively with Issues and Crises |
| Miscellaneous information |
131 -- |
| Title |
Issues Management |
| Miscellaneous information |
133 -- |
| Title |
Crisis Communication |
| Miscellaneous information |
138 -- |
| Title |
Anticipating and Preparing for a Crisis |
| Miscellaneous information |
140 -- |
| Title |
How to Communicate During a Crisis |
| Miscellaneous information |
144 -- |
| Title |
Advice for Handling Issues and Crisis Communication |
| Miscellaneous information |
147 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
157 -- |
| -- |
8 |
| Title |
Developing and Implementing Communication Plans: A Process for Developing Effective Communication Plans |
| Miscellaneous information |
159 -- |
| Title |
Types of Communication Plans |
| Miscellaneous information |
161 -- |
| Title |
Steps to Develop and Implement a Communication Plan |
| Miscellaneous information |
162 -- |
| Title |
A "Planned Response" to Communication Requests |
| Miscellaneous information |
172 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
177 -- |
| -- |
9 |
| Title |
Tools of the Trade: The Use and Benefits of Various Communication Tools |
| Miscellaneous information |
179 -- |
| Title |
Verbal Communication Tools |
| Miscellaneous information |
182 -- |
| Title |
Written Communication Tools |
| Miscellaneous information |
184 -- |
| Title |
Electronic Communication Tools |
| Miscellaneous information |
191 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
201 -- |
| -- |
10 |
| Title |
Selecting the Appropriate Tool: Guidelines for Selecting the Right Tool for the Right Purpose |
| Miscellaneous information |
203 -- |
| Title |
The Objective |
| Miscellaneous information |
206 -- |
| Title |
The Audience |
| Miscellaneous information |
207 -- |
| Title |
The Culture |
| Miscellaneous information |
209 -- |
| Title |
Multiple Times-Multiple Ways |
| Miscellaneous information |
209 -- |
| Title |
HR and the Intranet |
| Miscellaneous information |
211 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
216 -- |
| -- |
11 |
| Title |
Handling Challenging HR Communications: Insights for Dealing with Common yet Challenging Communication Situations |
| Miscellaneous information |
217 -- |
| Title |
Communicating Pay |
| Miscellaneous information |
218 -- |
| Title |
Communicating Health Plan Benefits |
| Miscellaneous information |
224 -- |
| Title |
Communicating with Employees in Remote or Off-site Locations |
| Miscellaneous information |
226 -- |
| Title |
Employee Relocations |
| Miscellaneous information |
229 -- |
| Title |
Corporate Acquisitions and Mergers |
| Miscellaneous information |
235 -- |
| Title |
Downsizing |
| Miscellaneous information |
240 -- |
| Title |
Budget Cuts |
| Miscellaneous information |
242 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
250 -- |
| -- |
12 |
| Title |
Enhancing HR's Communication Competencies: What HR Professionals Need to Know to Ensure a Role in Corporate Communication |
| Miscellaneous information |
251 -- |
| Title |
Communication Skills for HR Professionals |
| Miscellaneous information |
252 -- |
| Title |
Where to Go from Here in Your HR Department |
| Miscellaneous information |
257 -- |
| Title |
Leveraging Chapter Insights: Critical Questions |
| Miscellaneous information |
261 -- |
| -- |
Appendix A |
| Title |
Speech Preparation Tool |
| Miscellaneous information |
263 -- |
| -- |
Appendix B |
| Title |
What to Measure |
| Miscellaneous information |
265 -- |
| -- |
Appendix C |
| Title |
Sample Scoring Sheet for Objective Media Review |
| Miscellaneous information |
267 -- |
| -- |
Appendix D |
| Title |
Diagnosis Tool for Internal Communication |
| Miscellaneous information |
269 -- |
| -- |
Appendix E |
| Title |
Sample Communication Plan |
| Miscellaneous information |
273 -- |
| -- |
Appendix F |
| Title |
Acquisition-Phases and Types of Communication |
| Miscellaneous information |
277 -- |
| -- |
Appendix G |
| Title |
Steps for Conducting Communication Audits |
| Miscellaneous information |
279 -- |
| -- |
Appendix H |
| Title |
Audit Survey |
| Miscellaneous information |
281 -- |
| Title |
Additional Titles from the Society for Human Resource Management (SHRM) |
| Miscellaneous information |
291 -- |
| Title |
About the Society for Human Resource Management |
| Miscellaneous information |
309. |
| 596 ## - |
|---|
| -- |
1 2 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication in management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication in personnel management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public relations. |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Society for Human Resource Management (U.S.) |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Harvard business literacy for HR professionals series. |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Table of contents only |
| Uniform Resource Identifier |
<a href="http://catdir.loc.gov/catdir/toc/ecip069/2006007136.html">http://catdir.loc.gov/catdir/toc/ecip069/2006007136.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
| 994 ## - |
|---|
| -- |
Z0 |
| -- |
SUPMU |