Telling training's story : evaluation made simple, credible, and effective / Robert O. Brinkerhoff.
Material type:
Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|
![]() |
Female Library | HF5549.5 .T7 B656 2006 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000105091 | |
![]() |
Main Library | HF5549.5 .T7 B656 2006 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000133346 |
Includes bibliographical references (p. 239-240) and index.
1. Getting to the heart of training impact -- 2. How the success case method works : two basic steps -- 3. Success case method strategy -- building organizational learning capacity -- 4. Focusing and planning a success case method study -- 5. Constructing a simple training impact model -- 6. Fishing for success -- conducting the SCM survey -- 7. Sorting the "catch" -- analyzing survey results -- 8. Digging out and telling the stories -- the SCM interviews -- 9. Drawing compelling conclusions -- 10. Sales training at Grundfos -- 11. Service technician training at the Compaq Computer Corporation -- 12. Coaching and training at Coffee Bean and Tea Leaf -- 13. Executive development at Allstate Insurance.
1 2
There are no comments on this title.