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    Training for impact : how to link training to business needs and measure the results / Dana Gaines Robinson, James C. Robinson.

    By: Robinson, Dana Gaines, 1944-Contributor(s): Robinson, James C, 1930-Material type: TextTextSeries: Jossey-Bass management series: Publisher: San Francisco : Jossey-Bass Publishers, 1989Edition: 1st edDescription: xxi, 308 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781555421533; 1555421539Subject(s): Employees -- Training of | Employees -- Training of -- Evaluation | Employees -- Training of | Employees -- Training of -- EvaluationAdditional physical formats: Online version:: Training for impact.DDC classification: 658.3/124 LOC classification: HF5549.5.T7 | .R527 1989Other classification: 85.62 | QP 370 Online resources: Enhanced table of contents
    Contents:
    The training-for-activity trap -- The training-for-impact approach -- Identifying business needs and clients -- Forming a collaborative relationship with clients -- Conducting initial project meetings -- Assessing performance effectiveness -- Analyzing causes of performance gaps -- Tabulating, interpreting, and reporting results to clients -- Participant reactions: Going beyond "smile sheets" --Participant learning: Assessing development of knowledge and skills -- Behavioral results: Evaluating transfer of learning to the job -- Nonobservable results: Identifying changes in values, beliefs, and cognitive skills -- Operational results: Measuring impact on the business -- How and where to begin.
    Summary: This book presents a twelve-step approach to results-oriented training that links training courses directly to business needs, problems, and opportunities. It shows step-by-step how this approach can be successfully implemented to help achieve organizational goals, give people the skills and knowledge they need to improve their performance, create a supportive work environment to reinforce new skills, and produce measurable results that can be tracked on the job.
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    Item type Current library Call number Copy number Status Notes Date due Barcode
    Books Books Female Library
    		HF5549.5.T7 .R527 1989 (Browse shelf (Opens below)) 1 Available STACKS 51952000198789
    Books Books Main Library
    		HF5549.5.T7 .R527 1989 (Browse shelf (Opens below)) 1 Available STACKS 51952000198796

    Includes bibliographical references (pages 295-299) and index.

    The training-for-activity trap -- The training-for-impact approach -- Identifying business needs and clients -- Forming a collaborative relationship with clients -- Conducting initial project meetings -- Assessing performance effectiveness -- Analyzing causes of performance gaps -- Tabulating, interpreting, and reporting results to clients -- Participant reactions: Going beyond "smile sheets" --Participant learning: Assessing development of knowledge and skills -- Behavioral results: Evaluating transfer of learning to the job -- Nonobservable results: Identifying changes in values, beliefs, and cognitive skills -- Operational results: Measuring impact on the business -- How and where to begin.

    This book presents a twelve-step approach to results-oriented training that links training courses directly to business needs, problems, and opportunities. It shows step-by-step how this approach can be successfully implemented to help achieve organizational goals, give people the skills and knowledge they need to improve their performance, create a supportive work environment to reinforce new skills, and produce measurable results that can be tracked on the job.

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