Transferring learning to behavior : using the four levels to improve performance / Donald L. Kirkpatrick and James D. Kirkpatrick.

By: Kirkpatrick, Donald LContributor(s): Kirkpatrick, James D, 1952-Material type: TextTextPublisher: San Francisco, CA : Berrett-Koehler Publishers, c2005Description: xiii, 182 p. : ill. ; 24 cmISBN: 1576753255; 9781576753255Subject(s): Employees -- Training of | Performance technology | Organizational learning | Organizational behaviorDDC classification: 658.3/124 LOC classification: HF5549.5.T7 | K572 2005
Contents:
The four levels' biggest challenge -- The four levels in the 21st century -- The challenge : transferring learning to behavior -- Foundations for success -- Strategy and leadership -- Culture and systems -- Success at levels 1 and 2 -- Solutions to the challenge -- Support -- Accountability -- The glue to hold it all together -- Best practices case studies -- Manufacturing organizations -- Service organizations -- Taking action.
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Includes bibliographical references and index.

Pt. I. The four levels' biggest challenge -- 1. The four levels in the 21st century -- 2. The challenge : transferring learning to behavior -- Pt. II. Foundations for success -- 3. Strategy and leadership -- 4. Culture and systems -- 5. Success at levels 1 and 2 -- Pt. III. Solutions to the challenge -- 6. Support -- 7. Accountability -- 8. The glue to hold it all together -- Pt. IV. Best practices case studies -- 9. Manufacturing organizations -- 10. Service organizations -- 11. Taking action.

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