Transforming teams : tips for improving collaboration and building trust / Claudia St. John.

By: St. John, Claudia [author.]Material type: TextTextPublisher: Boca Raton, FL : CRC Press/Taylor & Francis Group, [2016]Copyright date: ©2016Description: xvi, 224 pages : illustrations ; 22 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 1498721478; 9781498721479Other title: Tips for improving collaboration and building trustSubject(s): Teams in the workplace | Personnel management | Personnel management | Teams in the workplaceDDC classification: 658.4/022 LOC classification: HD66 | .S19 2016
Contents:
Eliza's Bad Monday at HDS Tech -- Golden Nuggets -- Bedtime with Badger and Coyote -- Quiet Kirby -- The Stories We Tell -- Dear Old School Days -- The Communication Preferences of Homo sapiens -- The Language of DISC -- Sales vs. Customer Service -- The Only One You Can Change Is You -- Dave's Critical Conversations -- Feedback for Claire -- Lunch with Karen -- It's All about Trust -- Making Promises -- Managing Promises -- Unpacking Baggage and Restoring Trust -- Actions vs. Intentions -- Components of Collaboration -- What Eliza Knows -- Resources for Managers: Components of Collaboration -- The Importance of Behavioral Style -- The Language of Trust -- Making and Managing Promises -- Critical Conversations -- The Badger and Coyote Bring It All Home -- Eliza's Golden Nuggets for Managers.
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Item type Current library Call number Copy number Status Notes Date due Barcode
Books Books Female Library
HD66 .S19 2016 (Browse shelf (Opens below)) 1 Available STACKS 51952000336228
Books Books Main Library
HD66 .S19 2016 (Browse shelf (Opens below)) 1 Available STACKS 51952000336235

"A Productivity Press book."

Includes bibliographical references and index.

Machine generated contents note: 1. Eliza's Bad Monday at HDS Tech -- 2. Golden Nuggets -- 3. Bedtime with Badger and Coyote -- 4. Quiet Kirby -- 5. The Stories We Tell -- 6. Dear Old School Days -- 7. The Communication Preferences of Homo sapiens -- 8. The Language of DISC -- 9. Sales vs. Customer Service -- 10. The Only One You Can Change Is You -- 11. Dave's Critical Conversations -- 12. Feedback for Claire -- 13. Lunch with Karen -- 14. It's All about Trust -- 15. Making Promises -- 16. Managing Promises -- 17. Unpacking Baggage and Restoring Trust -- 18. Actions vs. Intentions -- 19. Components of Collaboration -- 20. What Eliza Knows -- Resources for Managers: Components of Collaboration -- The Importance of Behavioral Style -- The Language of Trust -- Making and Managing Promises -- Critical Conversations -- The Badger and Coyote Bring It All Home -- Eliza's Golden Nuggets for Managers.

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