Why employees don't do what they're supposed to do and what to do about it / Ferdinand F. Fournies.

By: Fournies, Ferdinand FMaterial type: TextTextPublisher: New York : McGraw-Hill, c2007Edition: Rev. and updated edDescription: vi, 145 p. ; 23 cmISBN: 9780071486156 (pbk.); 0071486151 (pbk.)Subject(s): Supervision of employeesDDC classification: 658.3/02 LOC classification: HF5549.12 | .F68 2007Online resources: Table of contents Connect to Table of contents | Contributor biographical information Connect to Contributor biographical information | Publisher description Connect to Publisher description
Contents:
hidden influences that affect everyone's performance. They don't know why they should do it ; They don't know how to do it ; They don't know what they are supposed to do ; They think your way will not work ; They think their way is better; They think something else is more important ; There is no positive consequence to them for doing it ; They think they are doing it ; They are rewarded for not doing it ; They are punished for doing what they are supposed to do ; They anticipate a negative consequence for doing it ; There is no negative consequence to them for poor performance ; Obstacles beyond their control ; Their personal limits prevent them from performing ; Personal problems ; No one could do it -- Preventive management : a new management system that gets you the best results. How to use the power of preventive management to get perfect performance ; The importance of friendliness ; Questions and answers.
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Includes index.

The hidden influences that affect everyone's performance. They don't know why they should do it ; They don't know how to do it ; They don't know what they are supposed to do ; They think your way will not work ; They think their way is better; They think something else is more important ; There is no positive consequence to them for doing it ; They think they are doing it ; They are rewarded for not doing it ; They are punished for doing what they are supposed to do ; They anticipate a negative consequence for doing it ; There is no negative consequence to them for poor performance ; Obstacles beyond their control ; Their personal limits prevent them from performing ; Personal problems ; No one could do it -- Preventive management : a new management system that gets you the best results. How to use the power of preventive management to get perfect performance ; The importance of friendliness ; Questions and answers.

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