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    Written and interpersonal communication : methods for law enforcement / Harvey Wallace, Cliff Roberson.

    By: Wallace, HarveyContributor(s): Roberson, Cliff, 1937-Material type: TextTextPublisher: Upper Saddle River, N.J. : Pearson Prentice Hall, 2009Edition: 4th edDescription: xiv, 194 p. : ill. ; 24 cm. + 1 DVD (4 3/4 in.)ISBN: 9780131597198; 0131597191Subject(s): Communication in police administration | Communication in law enforcement | Interpersonal communicationDDC classification: 363.201/4 LOC classification: HV7936.C79 | W35 2009Online resources: Table of contents only
    Contents:
    The need for effective communication -- Oral versus written communication -- The communication process -- Improvement of communication -- Special communications issues -- Communicating in public -- Basic reports -- Drafting affidavits and the use of reports in court -- Questioning -- Interviewing and interacting with victims of crime -- Interviewing as an art -- Hostage negotiations -- Law enforcement records.
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    Includes bibliographical references and index.

    The need for effective communication -- Oral versus written communication -- The communication process -- Improvement of communication -- Special communications issues -- Communicating in public -- Basic reports -- Drafting affidavits and the use of reports in court -- Questioning -- Interviewing and interacting with victims of crime -- Interviewing as an art -- Hostage negotiations -- Law enforcement records.

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