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    Breakthrough communication : a powerful 4-step process for overcoming resistance and getting results / Harrison Monarth.

    By: Monarth, HarrisonMaterial type: TextTextPublisher: New York : McGraw-Hill Education, [2014]Description: xiv, 251 pages : illustrations ; 23 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780071828802; 007182880XSubject(s): Business communication | Leadership | Public speaking | BUSINESS & ECONOMICS -- Business Communication -- General | Business communication | Leadership | Public speakingDDC classification: 658.4/5 LOC classification: HF5718 | .M6456 2014Other classification: BUS007000 Online resources: Contributor biographical information | Publisher description
    Contents:
    Step One -- Art of Getting on the Radar -- Managing Your Status -- Finding Common Ground -- Nine "Hats" You Can Wear to Get on the Radar -- Step Two -- Setting the Agenda: Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- Step Three -- Elusive Art of Meaning Making -- How Language Creates Meaning -- Creating Meaning with Stories -- Step Four -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning from Feedback: It's Not Over `til It's Over.
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    Includes bibliographical references and index.

    Machine generated contents note: Step One -- ch. 1 Art of Getting on the Radar -- ch. 2 Managing Your Status -- ch. 3 Finding Common Ground -- ch. 4 Nine "Hats" You Can Wear to Get on the Radar -- Step Two -- ch. 5 Setting the Agenda: Focusing on What Really Matters -- ch. 6 Clarifying Focus and Objective -- ch. 7 Making New Ideas Salient -- Step Three -- ch. 8 Elusive Art of Meaning Making -- ch. 9 How Language Creates Meaning -- ch. 10 Creating Meaning with Stories -- Step Four -- ch. 11 Spark the Action You Want to See -- ch. 12 Managing Fear -- ch. 13 Managing Ambivalence -- ch. 14 Learning from Feedback: It's Not Over `til It's Over.

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