"An essential knowledge resource"--P. [4] of cover.

Includes bibliographical references (p. 167-174) and index.

Acknowledgments -- Introduction -- 1. The rewards, challenges, and responsibilities of an accidental trainer -- 2. Building alliances, marketing the training function, and communicating the value of training -- 3. Identifying training needs, determining a budget for them, and proving their worth -- 4. Ready for the challenge : organization, time and project management -- 5. Producing training programs -- 6. When and how to choose vendors and outside resources -- 7. How to provide employee training without doing it yourself -- 8. Creating custom training programs -- 9. Where do you go from here? -- Additional resources -- References -- Index -- About the author.

When business owners, managers, HRD employees, or experts in their field are responsible for the dissemination of training to their workers, or find themselves thrust into the role of trainer, they are often overwhelmed with the many facets of the task. This book is a hands-on resource that provides these accidental trainers with the basic tools they need to be successful -- from understanding the various roles they will play to identifying where best to apply limited time and resources. It offers a wealth of information for working within the constraints of a small, part-time, or one-person training department.

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