The cult of service excellence : how to build a truly customer-centric culture / Oke Eleazu.
Material type:
TextPublisher: London : LID, [2016]Copyright date: ©2016Description: 215 pages : illustrations ; 22 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781910649541; 1910649546Subject(s): Customer services | Customer servicesDDC classification: 658.8/12 LOC classification: HF5415.5 | .E543 2016
| Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Female Library | HF5415.5 .E543 2016 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000212997 | |
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Main Library | HF5415.5 .E543 2016 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000213000 |
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| HF5415.5 .C4784 2016 Service supply chain systems : a systems engineering approach / | HF5415.5 .C4786 2016 Effective CRM using predictive analytics / | HF5415.5 .C66355 2015 Leading the customer experience : inspirational service leadership / | HF5415.5 .E543 2016 The cult of service excellence : how to build a truly customer-centric culture / | HF5415.5 .E89 2011 Customer service training 101 / | HF5415.5 .F584 2015 Evergreen : cultivate the enduring customer loyalty that keeps your business thriving / | HF5415.5 .G44 2009 Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / |
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