Effective CRM using predictive analytics / Antonios Chorianopoulos.
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Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Female Library | HF5415.5 .C4786 2016 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000324331 | |
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Main Library | HF5415.5 .C4786 2016 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000324348 |
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HF5415.5 .B3667 2004 Branded customer service : the new competitive edge / | HF5415.5 .C37 1999 The big book of customer service training games : quick, fun activities for all customer facing employees / | HF5415.5 .C4784 2016 Service supply chain systems : a systems engineering approach / | HF5415.5 .C4786 2016 Effective CRM using predictive analytics / | HF5415.5 .C658 2006 Connecting with your customers. | HF5415.5 .C66355 2015 Leading the customer experience : inspirational service leadership / | HF5415.5 .E543 2016 The cult of service excellence : how to build a truly customer-centric culture / |
Includes bibliographical references and index.
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