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    Effective organisational communication : perspectives, principles and practices / Richard Blundel, Kate Ippolito.

    By: Blundel, RichardContributor(s): Ippolito, KateMaterial type: TextTextPublisher: Harlow, England ; New York : FT Prentice Hall, 2008Edition: 3rd edDescription: xxvi, 417 p. : ill. (some col.) ; 25 cmISBN: 9780273713753 (pbk. : alk. paper); 0273713752 (pbk. : alk. paper)Other title: Effective organizational communicationSubject(s): Business communicationDDC classification: 658.4/5 LOC classification: HF5718 | .B584 2008Online resources: Table of contents only
    Incomplete contents:
    1. Perspectives on communication --- Part I. Principles of communication --- 2. Breaking barriers: communication in practice --- 3. Using words: verbal communication --- 4. Making pictures: non-verbal communication --- 5. Developing arguments: persuasive communication --- 6. Establishing a dialogue: interactive communication --- 7. Making connections: organisational communication --- Part II. Communication in practice --- 8. Letters, e-mails and text messages --- 9. Reports, briefing papers and summaries --- 10. Advertisements, promotions, news releases and exhibitions --- 11. Interviews, questioning and listening --- 12. Presentations and audio-visual technologies --- 13. Meetings, teams and negotiations --- 14. Organisational communication in perspective.
    Summary: "Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills."--Book cover.
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    Includes bibliographical references and index.

    1. Perspectives on communication --- Part I. Principles of communication --- 2. Breaking barriers: communication in practice --- 3. Using words: verbal communication --- 4. Making pictures: non-verbal communication --- 5. Developing arguments: persuasive communication --- 6. Establishing a dialogue: interactive communication --- 7. Making connections: organisational communication --- Part II. Communication in practice --- 8. Letters, e-mails and text messages --- 9. Reports, briefing papers and summaries --- 10. Advertisements, promotions, news releases and exhibitions --- 11. Interviews, questioning and listening --- 12. Presentations and audio-visual technologies --- 13. Meetings, teams and negotiations --- 14. Organisational communication in perspective.

    "Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills."--Book cover.

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