Includes bibliographical references and index.

Building a successful evaluation program / Peter Seldin -- Essential operating principles and key guidelines / Peter Seldin -- Building a climate for faculty evaluation that improves teaching / Mary Lou Higgerson -- Uses and abuses of student ratings / William Pallett -- Institutional service / Clement A. Seldin -- Peer observations as a catalyst for faculty development / Barbara J. Millis -- Self-evaluation: Composing an academic life narrative / Thomas V. McGovern -- Teaching portfolios / Monica A. Devanas -- Evaluating faculty research / Teck-Kah Lim -- Teaching evaluation follies: Misperception and misbehavior in student evaluations of teachers / Jane S. Halonen, George B. Ellenberg -- Using evaluation data to improve teaching effectiveness / Todd Zakrajsek -- Using evaluation data for personnel decisions / David Fite -- The professional portfolio: expanding the value of portfolio development / John Zubizarreta -- Summary and recommendations for evaluating faculty performance / J. Elizabeth Miller -- Appendix: Selected forms to evaluate teaching, advising, research, and service.