The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen.
Material type:
Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Female Library | HD58.8 .K645 2002 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000247395 |
Includes index.
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
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