How to resolve conflict effectively : leader's guide / Mel Silberman and Freda Hansburg.
Material type:
TextSeries: 60 minute active training series: Publisher: San Francisco : Pfeiffer c2005Description: 18 p. : ill. ; 28 cmISBN: 0787973513 (pbk.); 9780787973513 (pbk.)Other title: Leader's guideSubject(s): Conflict management | Negotiation in business
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| HD42 .D358 2001 Conflict resolution : mediation tools for everyday worklife / | HD42 .F93 2007 Toxic emotions at work and what you can do about them / | HD42 .P473 2003 The Pfeiffer book of successful conflict management tools : the most enduring, effective, and valuable training activities for managing workplace conflict / | HD42 .S5548 2005 LEA How to resolve conflict effectively : leader's guide / | HD42 .S5548 2005 LEA How to resolve conflict effectively : leader's guide / | HD42 .S5548 2005 PAR How to resolve conflict effectively : participant's workbook / | HD42 .S5548 2005 PAR How to resolve conflict effectively : participant's workbook / |
Includes bibliographical references (p. 17).
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