Job aids and performance support : moving from knowledge in the classroom to knowledge everywhere / Allison Rossett & Lisa Schafer.
Material type:
TextSeries: Pfeiffer essential resources for training and HR professionals: Publisher: San Francisco, CA : Pfeiffer, c2007Description: xxiv, 216 p. : ill. ; 25 cmISBN: 0787976210; 9780787976217Other title: Job aids & performance support [Cover title]Subject(s): Employees -- Training of | Teaching -- Aids and devicesDDC classification: 658.3/124 LOC classification: HF5549.5.T7 | R648 2007Online resources: Table of contents only | Contributor biographical information | Publisher description | Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Female Library | HF5549.5 .T7 R648 2007 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000116202 | |
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Books
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Main Library | HF5549.5 .T7 R648 2007 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000140467 |
"An Essential knowledge resource"--P. [4] of cover.
Includes bibliographical references and index.
Foreword / Gloria Gery -- Preface -- Chapter 1. Introduction -- Chapter 2. The when and where of performance support -- Chapter 3. Performance support yesterday and today -- Chapter 4. Planner and sidekick performance support -- Chapter 5. Examples of planner performance support -- Chapter 6. Examples of sidekick performance support -- Chapter 7. Getting started with performance support -- Chapter 8. The elements of effective performance support -- Chapter 9. Strategies for implementation -- Chapter 10. Into the future -- Index -- About the authors.
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