Includes bibliographical references and index.

Acknowledgments -- ch. 1. Introduction -- A culture of assessment -- Important note -- Organization of the book -- Notes -- ch. 2. Mission of the college or university -- Accreditation -- Notes -- ch. 3. Model of the student educational process -- Inputs Environmental variables -- Outcomes -- Analysis of the I-E-O model -- Notes -- ch. 4. Assessment of student learning outcomes -- The individual student level -- Course level -- College or university level -- An assessment guide -- Types of measures -- Assessment example -- Summary -- Notes -- ch. 5. Assessment of the library's contribution to the educational process -- Use of the library -- Evaluation of library instruction programs -- Evaluation of information literacy programs -- Evaluation of reference services -- Evaluation of the library -- Accreditation library self-studies -- Library as place -- Summary -- Notes -- ch. 6. Institutional assessment of the research environment -- Scholarly peer assessments -- Individual attributes of the researchers -- Departmental and institutional attributes -- Institutional level assessment -- Summary -- Notes -- ch. 7. Assessment of the library's impact on the research environment -- Assessment methods -- Summary -- Notes -- ch. 8. Development of a library assessment plan -- Planning -- Implementation -- Evaluation -- Improvement -- Notes -- Appendix : Outcomes questions for practitioners -- Index.

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