Includes bibliographical references and index.

Operations management. Case study 1.1: Nuclear effect of computer malware : impact of politics on computer controlled operational processes ; Case study 1.2: Real world effects of cyber attacks : security issues in computer controlled production / Lucian Tipi -- Case study 1.3: Jewellery design and manufacture operations : delivery delays and solutions / Brian Lawrence -- Case study 1.4: Sustainability in the hotel industry : the role operating agreements in the hotel industry / Arvind Upadhyay ... [et. al.] -- Case study 1.5: Closure of a bank department : the cost of interrupting information supply chains / Brian Lawrence -- Case study 1.6: Demand covering and service level estimation in public services planning : the case of household waste recycling centres / Andrea Genovese, Mike Simpson -- Case study 1.7: Job shop layout at Jones Medial Laboratories : adjacent department method ; Case study 1.8: Monument Engineering ltd : aggregate planning ; Case study 1.9: Mortgage advisor : process flow diagrams / Mike Simpson, Andrea Genovese -- Case study 1.10: SABE tractors : an applications of linear programming / Andrea Genovese, Mike Simpson -- Case study 1.11: Lawnmower engines ltd : variable costs, break even points and profit ; Case study 1.12: Sports co ltd : make or buy decisions ; Case study 1.13: Pretty kitchens' bag filling machine : calculating the costs of quality / Mike Simpson, Andrea Genovese -- Case study 1.14: KTP tyres : the use of deseasonalization techniques in demand forecasting / Andrea Genovese, Mike Simpson.

Logistics and supply chain management. Case study 2.1: Maintenance stores dilemma : a case study of Vortex, a maintenance stores operation / Gwynne Richards -- Case study 2.2: Communication in business practice : its central role in supply chain management / Xia Zhu -- Case study 2.3: Collaborative distribution considering economic and environmental performance ; Case study 2.4: Data sharing between supply chain actors : advantages and disadvantages ; Case study 2.5: Supply chain design for e-retailers / Vahid Mirzabeiki -- Case study 2.6: Delays entering a container port : a logistics bottleneck / Brian Lawrence -- Case study 2.7: Drivers and barriers in implementing information management systems in European micro enterprises : empirical evidence from a success story / Francesco Pomponi, Lorenzo Coccia, Arvind Upadhyay -- Case study 2.8: Growth strategies of logistics service providers : a RBV perspective on the logistics industry / Christian König, Nigel Caldwell -- Case study 2.9: Managing sustainability in the fashion supply chain : operationalization and challenges at a UK textile company / Piyya Muhammad Rafi-Ul-Shan, Patsy Perry, David B. Grant -- Case study 2.10: Supply chain dreams and nightmares : the risks of unmanaged cost reduction / Gerard Chick -- Case study 2.11: Uncertainty, disruption and resilience : severe flooding in Bangkok and its effects on supply chains / Brian Lawrence -- Case study 2.12: Supply chain management and return on total net assets : understanding the impact of SCM decisions on financial performance / Simon Templar -- Case study 2.13: Managing workers' interests across global supply chain networks : case studies of the garment manufacturing and offshore construction industries / Patsy Perry, Mohamed Adbel-Wahab -- Case study 2.14: Strategic cost management : lean production at a global vehicle manufacturer / Gerard Chick -- Case study 2.15: Optimizing shipment options : an application of the transportation problem / Andrea Genovese, Mike Simpson.

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