"A guide to understanding how network management technology really works"--Cover.

Includes bibliographical references (p. 463-473) and index.

This book provides you with an accessible overview of network management covering management not just of networks themselves but also of services running over those networks. It also explains the different technologies that are used in network management and how they relate to each other.--[book cover]

pt. 1. Network management: an overview. Setting the stage -- On the job with a network manager -- The basic ingredients of network management -- pt. 2. Management perspectives. The dimensions of management -- Management functions and reference models: getting organized -- pt. 3. Management building blocks. Management information: what management conversations are all about -- Management communication patterns: rules of conversation -- Common management protocols: languages of management -- Management organizations: dividing the labor -- pt. 4. Applied network management. Management integration: putting the pieces together -- Service level management: knowing what you pay for -- Management metrics: assessing management impact and effectiveness.

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