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    Operations and process management : principles and practice for strategic impact / Nigel Slack ... [et al.].

    Contributor(s): Slack, NigelMaterial type: TextTextPublisher: Harlow, England ; New York : Prentice Hall/Financial Times, 2009Edition: 2nd edDescription: xxiii, 541 p. : col. ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.)ISBN: 9780273718512 (book with cd); 0273718517 (book with cd)Subject(s): Manufacturing processes | Process controlDDC classification: 658.5 LOC classification: TS183 | .O64 2009Online resources: Table of contents only
    Contents:
    Preface 1. Operations and processes 2. Operations strategy 3. Supply network design 4. Process design 1 - Positioning 5. Process design 2 - Analysis 6. Product and service design processes 7. Supply chain management 8. Capacity management 9. Inventory management 10. Resource planning and control 11. Lean synchronization 12. Quality management 13. Improvement 14. Risk and resilience 15. Project management.
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    Includes bibliographical references and index.

    Preface 1. Operations and processes 2. Operations strategy 3. Supply network design 4. Process design 1 - Positioning 5. Process design 2 - Analysis 6. Product and service design processes 7. Supply chain management 8. Capacity management 9. Inventory management 10. Resource planning and control 11. Lean synchronization 12. Quality management 13. Improvement 14. Risk and resilience 15. Project management.

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