TY - BOOK AU - Chevallier,Arnaud TI - Strategic thinking in complex problem solving SN - 9780190463908 AV - BF449 .C476 2016 U1 - 658.4/03 23 PY - 2016///] CY - Oxford, New York PB - Oxford University Press KW - Problem solving KW - Reasoning KW - fast N1 - Includes bibliographical references (pages 239-277) and index; An overview of strategic thinking in complex problem solving -- Frame the problem -- Identify potential root causes -- Determine the actual cause(s) -- Identify potential solutions -- Select a solution -- Sell the solution -- communicate effectively -- Implement and monitor the solution -- Dealing with complications and wrap up ER -