TY - BOOK AU - Rue,Leslie W. AU - Byars,Lloyd L. AU - Rue,Leslie W. TI - Supervision: key link to productivity SN - 9780073381374 (alk. paper) AV - HF5549.12 .R83 2010 U1 - 658.3/02 22 PY - 2010/// CY - New York PB - McGraw-Hill Irwin KW - Supervision of employees N1 - Previous ed. entitled as Supervision, key link to productivity; Includes bibliographical references and indexes; Section one: Foundations of supervision: Supervision in a changing workplace -- Making sound and creative decisions -- Improving communication skills -- Motivating today's employees -- Section two: Contemporary issues: Managing change and innovation -- Ethics and organization politics -- Section three: Planning and organizing skills: Supervisory planning -- Managing your time -- Organizing and delegating -- Understanding work groups and teams -- Section four: Staffing skills: Staffing and training skills -- Understanding equal employment opportunity -- Counseling and supporting employees -- Section five: Leadership skills: Developing leadership skills -- Handling conflict and stress -- Appraising and rewarding performance -- Employee and labor relations -- Section six: Controlling skills: Supervisory control and quality -- Improving productivity -- Providing a safe and healthy work environment ER -