TY  - BOOK
AU  - Kock,Ned F.
TI  - Systems analysis & design fundamentals: a business process redesign approach 
SN  - 1412905850
AV  - HD30.213 .K644 2007
U1  - 658.4/038011 22
PY  - 2007///
CY  - Thousand Oaks, Calif.
PB  - Sage Publications
KW  - Information technology
KW  - Management
KW  - Management information systems
KW  - System analysis
KW  - System design
N1  - Includes bibliographical references (p. 299-311) and index; 1. Introduction -- Case : the FBI's virtual case file -- 2. Data, information, and knowledge flow in business processes -- 3. Return on investment in technology -- Case : DoD's software procurement from CSC -- 4. The past, present, and future of business process redesign -- 5. Business process modeling approaches and diagrams -- Case : IBM Global Financing's credit issuance process -- 6. Selecting a target for successful business process redesign -- 7. Representing information and knowledge in business processes -- 8. Redesigning business processes -- Case : Investars, Inc.'s outsourcing of programming to Belarus -- 9. Using IT to enable new process designs -- 10. Redesigning Little Italy restaurants -- Case : Denver International Airport's baggage handling system -- 11. Database design concepts and issues -- 12. Object-oriented design concepts and issues -- 13. Business process automation with ASP -- 14. Conclusion
UR  - http://catdir.loc.gov/catdir/toc/ecip066/2006001785.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy0658/2006001785-d.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy0734/2006001785-b.html
ER  -