TY - BOOK AU - Dieken,Connie TI - Talk less, say more: 3 habits to influence others and make things happen SN - 9780470500866 (cloth) AV - HF5718 .D575 2010 U1 - 651.7 22 PY - 2010/// CY - Hoboken, N.J. PB - Wiley KW - Business communication KW - Oral communication N1 - Includes index; Includes bibliographical references and index; 1; Connect Managing Attention; 5 --; 2; Convey Managing Information; 59 --; 3; Convince Managing Action; 103 N2 - "Talk Less, Say More is a guide to 21st-century communication skills to help you be more influential and make things happen in our distracted, attention-deficit affected world. It's full of specific tips and take-aways to ensure that you're fully heard, clearly understood, and will ignite positive action in any business or social situation."--BOOK JACKET ER -