TY  - BOOK
AU  - Brinkerhoff,Robert O.
TI  - Telling training's story: evaluation made simple, credible, and effective 
SN  - 1576751864
AV  - HF5549.5.T7 B656 2006
U1  - 658.31/12404 22
PY  - 2006///
CY  - San Francisco
PB  - Berrett-Koehler
KW  - Employees
KW  - Training of
KW  - Evaluation
N1  - Includes bibliographical references (p. 239-240) and index; 1; Getting to the heart of training impact --; 2; How the success case method works : two basic steps --; 3; Success case method strategy -- building organizational learning capacity --; 4; Focusing and planning a success case method study --; 5; Constructing a simple training impact model --; 6; Fishing for success -- conducting the SCM survey --; 7; Sorting the "catch" -- analyzing survey results --; 8; Digging out and telling the stories -- the SCM interviews --; 9; Drawing compelling conclusions --; 10; Sales training at Grundfos --; 11; Service technician training at the Compaq Computer Corporation --; 12; Coaching and training at Coffee Bean and Tea Leaf --; 13; Executive development at Allstate Insurance
UR  - http://catdir.loc.gov/catdir/toc/fy0613/2005054585.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy0712/2005054585-d.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy0912/2005054585-b.html
ER  -