Tips and traps for marketing your business /
Tips & traps for marketing your business
Scott Cooper, Fritz Grutzner, Birk Cooper.
- New York : McGraw-Hill, c2008.
- vii, 213 p. : ill. ; 24 cm.
- Tips & traps .
- Tips & traps series. .
Includes bibliographical references and index.
Gathering information -- Defining the scope of your business -- Defining your brand -- Who is your target? -- What is your message? -- Measuring performance -- Advertising and promotion -- Traditional media -- Publicity -- Interactive marketing -- Creating the customer experience -- Managing customer relationships -- Innovation : your marketing engine.