TY - BOOK AU - Cooper,Scott W. AU - Grutzner,Fritz AU - Cooper,Birk TI - Tips and traps for marketing your business T2 - Tips & traps SN - 0071494898 (alk. paper) AV - HF5415 .C588 2008 U1 - 658.8 22 PY - 2008/// CY - New York PB - McGraw-Hill KW - Marketing N1 - Includes bibliographical references and index; Gathering information -- Defining the scope of your business -- Defining your brand -- Who is your target? -- What is your message? -- Measuring performance -- Advertising and promotion -- Traditional media -- Publicity -- Interactive marketing -- Creating the customer experience -- Managing customer relationships -- Innovation : your marketing engine UR - http://catdir.loc.gov/catdir/toc/ecip0726/2007035880.html ER -