Frost, Peter J. <br/><br/>
Toxic emotions at work and what you can do about them / 
Peter J. Frost. 
 - Boston :  Harvard Business School Press,  c2007. 
 - xiv, 251 p. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. 227-239) and index. 
<br/><br/>1. Emotional pain in organizations -- 2. Sources of toxicity in organizations -- 3. The work of the toxin handler -- 4. The toll on toxin handlers -- 5. Healing the handlers -- 6. At the interface : what handlers and their organizations can do -- 7. Leaders handling pain -- 8. The compassionate company : architecting responses to pain -- 9. Looking through the lens of pain. 
<br/><br/> Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain. 
<br/><br/><label>ISBN: </label>9781422102855 1422102858 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Job stress.<br/>Employees--Counseling of.<br/>Executives--Job stress.<br/>Stress management.<br/>Work--Psychological aspects.<br/>Psychology, Industrial.
<br/><br/><label>LC Class. No.: </label>HD42  / .F93 2007 
<br/><br/><label>Dewey Class. No.: </label>658.314