Transferring learning to behavior : using the four levels to improve performance /
Donald L. Kirkpatrick and James D. Kirkpatrick.
- San Francisco, CA : Berrett-Koehler Publishers, c2005.
- xiii, 182 p. : ill. ; 24 cm.
Includes bibliographical references and index.
The four levels' biggest challenge -- The four levels in the 21st century -- The challenge : transferring learning to behavior -- Foundations for success -- Strategy and leadership -- Culture and systems -- Success at levels 1 and 2 -- Solutions to the challenge -- Support -- Accountability -- The glue to hold it all together -- Best practices case studies -- Manufacturing organizations -- Service organizations -- Taking action. Pt. I. 1. 2. Pt. II. 3. 4. 5. Pt. III. 6. 7. 8. Pt. IV. 9. 10. 11.