TY - BOOK AU - Kirkpatrick,Donald L. AU - Kirkpatrick,James D. TI - Transferring learning to behavior: using the four levels to improve performance SN - 1576753255 AV - HF5549.5.T7 K572 2005 U1 - 658.3/124 22 PY - 2005/// CY - San Francisco, CA PB - Berrett-Koehler Publishers KW - Employees KW - Training of KW - Performance technology KW - Organizational learning KW - Organizational behavior N1 - Includes bibliographical references and index; Pt. I; The four levels' biggest challenge --; 1; The four levels in the 21st century --; 2; The challenge : transferring learning to behavior --; Pt. II; Foundations for success --; 3; Strategy and leadership --; 4; Culture and systems --; 5; Success at levels 1 and 2 --; Pt. III; Solutions to the challenge --; 6; Support --; 7; Accountability --; 8; The glue to hold it all together --; Pt. IV; Best practices case studies --; 9; Manufacturing organizations --; 10; Service organizations --; 11; Taking action ER -