TY - BOOK AU - Fournies,Ferdinand F. TI - Why employees don't do what they're supposed to do and what to do about it SN - 9780071486156 (pbk.) AV - HF5549.12 .F68 2007 U1 - 658.3/02 22 PY - 2007/// CY - New York PB - McGraw-Hill KW - Supervision of employees KW - fast N1 - Includes index; The; hidden influences that affect everyone's performance; They don't know why they should do it; They don't know how to do it; They don't know what they are supposed to do; They think your way will not work; They think their way is better; They think something else is more important; There is no positive consequence to them for doing it; They think they are doing it; They are rewarded for not doing it; They are punished for doing what they are supposed to do; They anticipate a negative consequence for doing it; There is no negative consequence to them for poor performance; Obstacles beyond their control; Their personal limits prevent them from performing; Personal problems; No one could do it --; Preventive management : a new management system that gets you the best results; How to use the power of preventive management to get perfect performance ; The; importance of friendliness ; Questions and answers UR - http://catdir.loc.gov/catdir/toc/fy0801/2007298921.html UR - http://catdir.loc.gov/catdir/enhancements/fy0808/2007298921-b.html UR - http://catdir.loc.gov/catdir/enhancements/fy0808/2007298921-d.html ER -