TY  - BOOK
AU  - Bhote,Keki R.
AU  - Bhote,Adi K.
TI  - World class quality: using design of experiments to make it happen 
SN  - 0814404278 (alk. paper)
AV  - TS156 .B563 2000
U1  - 658.5/62 21
PY  - 2000///
CY  - New York
PB  - American Management Association
KW  - Quality control
KW  - Statistical methods
KW  - Process control
KW  - Experimental design
N1  - Includes bibliographical references (p. 479-480) and index; Foreword; Bob Galvin --; Pt. I; Introduction --; Pt. II; Preamble to the Design of Experiments --; Pt. III; "Talking to the Parts" -- A Set of Clue-Generating Tools --; Pt. IV; Formal Design of Experiments Techniques to Characterize a Product/Process --; Pt. V; DOE Optimization --; Pt. VI; The Transition From DOE to SPC: Vital Disciplines --; Pt. VII; Statistical Process Control: For Monitoring Quality --; Pt. VIII; Linkage of DOE to Reliability --; Pt. IX; A Logical Sequence in the Use of DOE Tools --; Pt. X; From Classroom Instruction to True Learning on the Job
N2  - "World Class Quality, Second Edition, is a best-selling "tool" that can solve chronic problems, and has for hundreds of companies. Using Dorian Shainin's approach to DOE, quality experts Keki and Adi Bhote have experienced outstanding success at organizations around the world. The approach described in World Class Quality is a simple, flexible, powerful, and nonmathematical way to get at the root of quality challenges."--BOOK JACKET
ER  -