Breakthrough communication : a powerful 4-step process for overcoming resistance and getting results /
Harrison Monarth.
- xiv, 251 pages : illustrations ; 23 cm
Includes bibliographical references and index.
Machine generated contents note: Step One -- Art of Getting on the Radar -- Managing Your Status -- Finding Common Ground -- Nine "Hats" You Can Wear to Get on the Radar -- Step Two -- Setting the Agenda: Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- Step Three -- Elusive Art of Meaning Making -- How Language Creates Meaning -- Creating Meaning with Stories -- Step Four -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning from Feedback: It's Not Over `til It's Over. ch. 1 ch. 2 ch. 3 ch. 4 ch. 5 ch. 6 ch. 7 ch. 8 ch. 9 ch. 10 ch. 11 ch. 12 ch. 13 ch. 14
9780071828802 007182880X
McGraw-Hill, Customer Service Po Box 545, Blacklick, OH, USA, 43004 SAN 200-254X
2013032419
GBB3A8824 bnb
016557228 Uk
Business communication. Leadership. Public speaking. BUSINESS & ECONOMICS--Business Communication--General. Business communication. Leadership. Public speaking.