Monarth, Harrison.

Breakthrough communication : a powerful 4-step process for overcoming resistance and getting results / Harrison Monarth. - xiv, 251 pages : illustrations ; 23 cm

Includes bibliographical references and index.

Machine generated contents note: Step One -- Art of Getting on the Radar -- Managing Your Status -- Finding Common Ground -- Nine "Hats" You Can Wear to Get on the Radar -- Step Two -- Setting the Agenda: Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- Step Three -- Elusive Art of Meaning Making -- How Language Creates Meaning -- Creating Meaning with Stories -- Step Four -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning from Feedback: It's Not Over `til It's Over. ch. 1 ch. 2 ch. 3 ch. 4 ch. 5 ch. 6 ch. 7 ch. 8 ch. 9 ch. 10 ch. 11 ch. 12 ch. 13 ch. 14

9780071828802 007182880X

McGraw-Hill, Customer Service Po Box 545, Blacklick, OH, USA, 43004 SAN 200-254X

2013032419

GBB3A8824 bnb

016557228 Uk


Business communication.
Leadership.
Public speaking.
BUSINESS & ECONOMICS--Business Communication--General.
Business communication.
Leadership.
Public speaking.

HF5718 / .M6456 2014

658.4/5