TY - BOOK AU - Tulgan,Bruce TI - Bridging the soft skills gap: how to teach the missing basics to today's young talent SN - 9781118725641 AV - HF5381 .T757 2015 U1 - 658.3/124 23 PY - 2015///] CY - Hoboken, New Jersey PB - Jossey-Bass, A Wiley Imprint KW - Soft skills KW - Generation Y KW - Employment KW - Business etiquette KW - Personnel management N1 - Includes index; I. The soft skills gap -- Meet the newest new young workforce -- The soft skills gap -- You can;t hire your way around the soft skills gap -- Unlocking the power of soft skills -- II. How to teach the missing basics to today's young talent -- How to teach the missing basics of professionalism to today's young talent -- How to teach the missing basics of critical thinking to today's young talent -- How to teach the missing basics of followership to today's young talent N2 - Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership?complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use ER -