TY - BOOK AU - Hampden-Turner,Charles AU - Trompenaars,Alfons TI - Building cross-cultural competence: how to create wealth from conflicting values SN - 0300084978 AV - HD62.4 .H35 2000 U1 - 658/.049 21 PY - 2000/// CY - New Haven, Conn. PB - Yale University Press KW - International business enterprises KW - Management KW - Intercultural communication KW - Communication in management KW - Social aspects KW - Cultural competence N1 - Includes bibliographical references (p. 365-375) and index; Filmography (p. 377-378); Universalism - particularism: the dilemma -- Reconciling universalism and particularism: stories and cases -- Specificity - diffuseness: the dilemma -- Reconciling specificity with diffuseness: stories and cases -- Achieved - ascribed status: the dilemma -- Reconciling achieved with ascribed status: stories and cases -- Inner direction versus outer direction: the dilemma -- Reconciling inner and outer direction: stories and cases -- Sequential and synchronous time: the dilemma -- Reconciling sequential with synchronous time: stories and cases -- Appendix 1. Dilemma theory and its origins -- 2. Exercises in reconciliation -- 3. Measuring transcultural competence: old and new questionnaires -- 4. The space between dimensions ER -