Locker, Kitty O. Business and administrative communication / Kitty O. Locker, Donna S. Kienzler. - 9th ed. - New York : McGraw-Hill/Irwin, c2010. - xxxi, 720 p. : col. ill. ; 29 cm. Includes bibliographical references and indexes. ISBN: 9780073377803 (alk. paper) 0073377805 (alk. paper) 9780070167186 (ISE) 0070167184 (ISE) LCCN: 2009023173 Subjects--Topical Terms: Business communication.Communication in management. LC Class. No.: HF5718 / .L63 2010 Dewey Class. No.: 651.7