Business communication : developing leaders for a networked world /
Peter W. Cardon, University of Southern California.
- Second edition.
- xxxvii, 548 pages ; 28 cm
Includes bibliographical references and index.
Establishing credibility -- Interpersonal communication and emotional intelligence -- Listening, team communication, and difficult conversations -- Communicating across cultures -- Creating effective business messages -- Improving readability with style and design -- Email and other traditional for business communication -- Social media for business communication -- Routine messages -- Persuasive messages -- Bad-news messages -- Research and planning for business reports -- Completing business reports -- Planning presentations -- Delivering presentations -- Employment communications.
Business communication. Business enterprises--Computer networks. Business communication--Computer network resources. Business communication. Business communication--Computer network resources. Business enterprises--Computer networks.